General Terms and Conditions
Sabores s.r.o., a Czech Limited company with registered seat in Praha 3 - Žižkov, Nad Ohradou
13/2632, PSČ 13000, Identification Number IČO:28191340, DIČ: CZ28191340, registered in the
Commercial Register kept by the Regional Court in Prague under number C 131774. Managing
director : Mrs Liběna Urbanová in her capacity as Chairman.
This Terms and Conditions of Purchase or Service agreement (“Terms”) is between you (“you”
or “your”) and Wo-Mum. (“we,” “our,” “us,” or “Wo-mum”), and governs your access to and use
of our website located at wo-mum.com (and any successor site thereto) (the “Site”), our mobile
application (the “App”) and related services, including Wo-mum’s product rental and sale
services (together with the Site, the App, and the Content (as defined below), the “Services”).
Please review these Terms carefully; by accessing or using any of the Services, including by
creating an Account (as defined below), you acknowledge that you have read, understood, and
agreed to be bound by these Terms.
These Terms are a legally binding contract between you and Wo-mum. By accepting these
Terms, you represent that you are an individual of legal age to form a binding contract or, if you
are not, that you have obtained parental or guardian consent to enter into these Terms. Under
no circumstances may you access or use the Services if you are under fifteen (15) years old.
Your access to and use of the Services in any way also means that you agree to all of these
Terms, and these Terms will remain in effect while you access or use the Services. These
Terms incorporate by reference any additional terms and conditions posted by Wo-mum through
the Site and/or the App, or otherwise made available to you by Wo-Mum (the “Additional
Terms”), and you understand and agree that by accessing or using any of our Services, you
agree to also comply with all Additional Terms.
The Purchases and Services are controlled or operated (or both) from the Czech Republic, and
are not intended to subject Wo-mum to any non-czech jurisdiction or law. You may not use the
Services to rent Products outside of European Economic Area. Purchasing products is available
worldwide. Any use of the Site is at your own risk, and you must comply with all applicable laws,
rules, and regulations in doing so. We may limit the products and Service’s availability at any
time, in whole or in part, to any person, geographic area or jurisdiction that we choose.
Product and services
You must be fifteen (15) years or older to access or use the Services. To use the Services, you
may be required to sign up for an account (your “Account”), select a password and username
(your “Wo-mum User ID”), and provide us with certain information or data, such as your contact
information. You promise to provide us with accurate, complete, and up-to-date information, and
to maintain and update such information. You may not select as your Wo-mum User ID a name
that you don’t have the right to use, or another person’s name with the intent to impersonate
that person. We may reject, or require that you change, any Wo-mum User ID, password or
other information that you provide to us in registering for an Account. You may not transfer your
Account to anyone else without our prior written permission.
The products are sold/rented by the Seller with the features described on the Site and in
accordance with these Conditions published on the Site at the time of the order, excluding all
other terms or conditions.
Wo-mum reserves the right to amend these general conditions of sale at any moment in time
and at its own discretion, without the need to notify the users of the Site. Any amendments shall
come into force from the date on which they are published on the Site, and will only apply to
sales concluded from that date onwards.
The products offered for sale/rent are those described and available on the Websites, within the
limit of available product stock. Information is updated in real time. Nevertheless, errors
occurring during the update cannot held the liability of Wo-mum. Wo-mum cannot be liable in
case of an order cancellation because of stock depletion.
Wo-mum takes the greatest care in the presentation and description of the products in order to
provide the client with the best possible information. However, some non-substantial errors may
appear on the Websites, which the client acknowledges and agrees to.
Wo-mum does not make any promises about the availability or accessibility of the Websites or
guarantee that the access to the Websites, the content on it or the services it provides will be
delivered uninterrupted, timely or error-free. For technical maintenance and/or security reasons,
Wo-mum may be obliged to partially or totally suspend access to the Websites temporarily and
without notice. By accepting these Conditions of Use, users accept any such technical
Wo-mum reserves the right to update the Websites, particularly for technical or commercial
reasons. When any such changes do not alter the conditions of use or, more generally, do not
substantially and adversely affect the services that are provided, Users may be informed of the
changes made but their acceptance to such changes will not be required.
Product purchase/rent procedure
The Consumer's purchase/rent order is accepted by the Seller by sending an e-mail to the
Consumer confirming the order, to the address provided to the Seller/tenant during the Site
registration process, or during the order process if the Consumer has not registered on the Site;
the order confirmation email will include a link to these Conditions, a summary of the order
placed, including a detailed list of the prices, shipping costs and applicable duties, along with a
description of the product features. The Consumer’s order, the Seller's order confirmation and
the Conditions applicable to the contract signed between the Parties will be filed electronically
by the Seller’s IT systems and the Consumer may request a copy of the same by sending an
e-mail to the Seller at firstname.lastname@example.org.
You may not share your Account (including your Wo-mum User ID or password) with anyone,
and you must protect the security of your Account (including your Wo-mum User ID and
password) and any other access tools or credentials. You’re solely responsible for any activity
associated with your Account, including all charges incurred from use of the Services with your
We may, for any reason, limit or restrict your access to or use of the Services, including, but not
limited to, refusing to fulfill any order that you place with us or restricting orders placed under a
single customer Account, payment card, or billing or shipping address. We reserve the right to
limit, cancel, or prohibit any use of the Services for any reason in our sole discretion, including
but not limited to availability and geographic concerns, or if we determine or suspect that you
are using the Services for fraudulent or commercial purposes or for any other purposes in
violation of these Terms or any Additional Terms.
Rental service - Use of the Products
You agree to return rented products within the agreed rental period (usually six months).
Delivery of the products back to WO-mum is on your own cost. You agree to treat the Products
with great care. You are responsible for any loss, destruction, or damage to the Products for any
reason (other than normal wear and tear), including due to theft, loss, mysterious
disappearance, fire, major stains, or any other cause. Normal wear and tear means minor
stains, rips, missing beads, stuck zippers, or other minor damage that is covered by the
insurance you paid for with your rental of the applicable Product. If you return a Product that is
damaged beyond normal wear and tear, then you hereby authorize us (or our third-party
payment processor) to charge your Payment Method for the price for repairing or replacing the
Product, as determined in our discretion, up to the full Retail Value for the Product.
Our dresses are in the sole responsibility of yourself, the hirer, and therefore we expect you to
take good care of our products, minor spillages and small marks are inevitable and we have
high quality dry cleaners on hand who clean all the dresses when we receive them back to our
offices from customers as well as a seamstress, however if a product is returned in a damaged
or dirty condition that exceeds normal wear and tear, as determined by the Wo-mum team in its
sole discretion, you agree that Wo-mum may charge you for the repair cost of a product if
damaged or stained, or we also hold the right to charge you the full cost of replacing such
products if ruined beyond repair. The product replacement fee will vary depending on each
You should not alter or make any additions to the dress or in any other manner interfere with the
dress during your hire period. If you do so, we have the right to charge you the repair cost or full
cost of replacing the dress.
You are responsible for loss or damage to our dresses such as theft, fire, severe stains and any
other causes in the hiring period. Please understand that if the dress is returned with any kind of
these damages, you are to pay the full retail price according to our price lists. The customer
must notify us of any damage to our dress that occurs during their hire period.
If a customer decides not to send the rented dress back to us, we reserve the right to charge the
customer the full retail price.
When returning the rented products we strongly suggest you keep the proof of delivery receipt
when the dress is sent back to us, because if we do not receive a product back from you, and
you have no proof of delivery, we hold the authority to charge your credit card the full retail price
of the dress. Again the retail selling price of the designer dress at the date of hire will vary
depending on each dress.
If the product is not returned to us at Wo-mum on the first working day after the agreed rental
period you selected at checkout, we reserve the right to charge you 10€ for each day the dress
is not returned back to us, as you are preventing other customers from renting that dress.
We strongly recommend using a reliable and trackable transport company such as DHL, PPL,
GLS, Geis and others.
Rented products are in great condition. Professional cleaning is included in your hire and you
agree that no attempts will be made to clean, alter, iron/press garment/s (unless otherwise
arranged). Wo-mum shall not be held liable for any health-related complaints associated with a
product rented from our site. Our rented products have been worn by other consumers prior to
Product and Service Descriptions
We may, in our sole discretion, provide listings, descriptions, or images of Products that are
available on the Services, as well as references and links to Products, but we do not warrant
that the Product listings, descriptions, or images are accurate, complete, reliable, current, or
error-free, or that any Products will be available, even if noted as so on our Services. Such
information and the availability of any Product are subject to change at any time without notice.
Certain weights, measures, and similar descriptions are approximate and are for convenience
only. We make reasonable efforts to accurately display the attributes of Products, including the
applicable colors, however the actual colors you see will depend on your computer system, and
we cannot guarantee that your computer (including a smart phone or similar device) will
accurately display such colors. The prices displayed for Products and Services are quoted in
Euros, unless otherwise indicated. Prices and availability for Products on our Reserve Service
are not confirmed until the applicable Products are shipped; if the actual price of such a Product
is higher than our stated price, or if the Product is no longer available, we will contact you for
instructions before shipping or cancel your order and notify you of such cancellation. The
availability through the Services of any listing, description, or image of a Product does not imply
our endorsement of such Product or affiliation with the provider of such Product. The customer
needs to read the description of each product in order to know the specific details and
properties. The customer needs to inform themselves about the product before placing their
order. The choice and purchase/rent of a product is the sole responsibility of the customer.
However, should an error or omission occur within the information, Wo-mum cannot be held
responsible. All customers are invited to inform Wo-mum of any error that can be found in a
Deliveries are carried out by GLS, DPD, PPL, Fedex, UPS or DHL, Monday to Friday,
depending on the option chosen by the client at the time of validating their order.
Delivery operates at the time of the transfer of the product’s physical possession to the client
(the “Delivery”). The risk of lost or deterioration of the Product is transferred to the client at the
time of the Delivery.
Delivery prices applicable to the Order are those indicated on the Website at the time of the
Delivery times given are in reference to the order date, and presented in working days
(Saturdays, Sundays and bank holidays are NOT taken into account for calculation of delivery
time). The delivery times are calculated according to your delivery address. In case of force
majeur, Wo-mum can not be held responsible for any delay in delivery.
Client must provide us with accurate shipping information, so that we can timely deliver
Products to him. Client is responsible for providing us with accurate shipping information for
deliveries and for keeping the shipping information for his Account up-to-date in case of using
services. If client provide us with a shipping address that is invalid or where client cannot
securely accept Products upon delivery, or if client do not keep his shipping information
up-to-date, client is solely responsible for any resulting loss, theft, or damage to the Products.
Following delivery to the designated address, as between you and us, client will be solely
responsible for the condition of each Product until client return such Product (including while
they are in transit). We reserve the right to reject, cancel, or prohibit any rentals or sales of
Products for any reason. Deliveries cannot be made either to hotels or P.O. boxes.
Orders are shipped within 12 business days at most for a Delivery in Czech and Slovak republic
and 20 business days for a International Delivery, from the first business date after the
confirmation of the Order. Nevertheless, the period may be extended up to 10 working days,
especially after the launch of a new collection and from November 23 to December 31,
considering the significant increase of the orders volume. Cost: €12 for order total less than
€500. Free delivery for orders total more than €500.
Prices and terms of payment
The prices displayed for Products and Services are quoted in Euros, unless otherwise
indicated.. Prices include V.A.T. for the delivery country located in European Union. Prices
exclude any customs duties and other taxes for countries outside of the EU.
Sales prices, the Products sold/rented on the Site and/or the characteristics of the same, may
be subject to change without notice. Such changes are only applicable to orders which have not
been confirmed before the date such changes come into effect. In any case, the Consumer is
therefore advised to check the final prices before submitting the purchase order.
Prices and availability for Products on our Reserve Service are not confirmed until the
applicable Products are shipped; if the actual price of such a Product is higher than our stated
price, or if the Product is no longer available, we will contact you for instructions before shipping
or cancel your order and notify you of such cancellation. The availability through the Services of
any listing, description, or image of a Product does not imply our endorsement of such Product
or affiliation with the provider of such Product. The customer needs to read the description of
each product in order to know the specific details and properties. The customer needs to inform
themselves about the product before placing their order. The choice and purchase of a product
is the sole responsibility of the customer. However, should an error or omission occur within the
information, Wo-mum cannot be held responsible. All customers are invited to inform Wo-mum
of any error that can be found in a product description.
The products are payable on the day of the order.
The purchases shall be settled either via PayPal, or via the secure platform provided by our
partner GoPay. The client expressly acknowledges that disclosure of their bank card number to
Wo-mum gives the company authorization to debit their account to the amount of the products
ordered. As the case may be, a notice of the order cancellation for error of payment is sent to
the client by Wo-mum to the email address registered by the client.
Client may at its discretion save its payment card details for next purchase. Such information is
kept and processed by GoPay. Wo-mum will never keep payment card details.
The data recorded and kept by Wo-mum constitutes proof of the order and all previous
transactions. The data recorded by PayPal or GoPay constitutes proof of the financial
Note: our e-commerce transactions are processed in and shipped from the Czech Republic.
Hence, some international banks or credit cards charge a foreign transaction fee for online
purchases from online stores based in the European Union. Wo-mum does not charge such fee.
Please contact your bank or credit card company before purchasing to confirm, and email
email@example.com for any questions.
The price of the Products on sale is that indicated on the Site at the time the order is placed by
the Consumer. Product prices shown on the site are inclusive of the costs of standard
packaging, VAT (where applicable) and any indirect duties (where applicable), and are
exclusive of shipping costs, which will be calculated before the order placed with the Seller by
the Consumer is confirmed, and which the Consumer agrees to pay to the Seller in addition to
the price shown on the Site.
The total price payable to the Seller will be indicated in the Order and also indicated on the
order confirmation sent via e-mail by the Seller to the Consumer.
If the Products are to be delivered to a country outside the European Union, the total price
stated in the order and order confirmation, including indirect taxes (where applicable), is net of
any customs duties and any other taxes which the Consumer hereby agrees to pay for, if due, in
addition to the price stated in the order and order confirmation, as required by laws in force in
the country to which the Product will be delivered. For further information on any duties or taxes
applicable in his country of residence or destination of the Products, the Consumer is invited to
check with the relevant authorities in his country of residence or destination of Products.
All additional costs, charges, taxes and/or duties payable in any given country, under whatever
title, to the Products ordered under these Conditions are the exclusive responsibility of the
The Consumer hereby declares that where, at the time the order is placed with the Seller, the
former is unaware of the costs, charges, taxes and/or duties referred above, this shall not
constitute grounds for termination of this contract and shall under no circumstances be charged
to the Seller.
Warranty - FOR SALE
The rights and obligations of the contracting parties concerning the liability of the Seller for the
defects, including the warranty liability, shall be governed by relevant generally binding regulations
(particularly the provisions of Section (§) 2158 et seq. of the Civil Code).
The Seller shall be liable to the Buyer for the compliance of the sold goods with the concluded
Contract, in particular, them being without defects. The compliance with the Contract shall be
understood as the sold item bearing the quality and properties required by the Contract, described by
the Seller, or the quality and properties expected on the basis of the advertisements carried out by
the Seller, or the quality and properties common for the item of a given kind; as meeting the
requirements of legal regulation, being of a proper amount, measure or weight and corresponding to
the purpose that the Seller claims for it or that the item is commonly used for.
The Seller shall provide a warranty on the goods for the period of 24 months unless stated otherwise
on the goods or in the warranty card. The warranty period shall start running from the moment of
handing over the goods to the Buyer; if the goods were dispatched according to the Contract, the
period shall start running from the moment of reaching the place of performance. The warranty
period shall be suspended from the moment a warranty claim is made until the Buyer is obliged to
receive the goods after the claim is settled. If the claim procedure results in replacement of the
claimed product, the warranty period shall start running again after receipt of the new goods. In the
case of replacement of defective parts, the new warranty period shall apply solely to the replaced
part of the goods.
The claim must be made without unnecessary delay, immediately after the defect has been
discovered. A potential delay while continuing to use the goods may cause deepening of the defect,
deterioration of the goods and may be the reason why the claim is rejected.
The notice of claim must be accompanied by the supporting document proving receipt of the goods,
or alternatively by the warranty card provided it was issued, by the goods themselves in completed
state, cleaned, devoid of any stains and hygienically unobjectionable and the claimed defect must be
marked. The Seller is entitled to refuse to accept the goods, for the claim procedure, that are not
compliant with the above mentioned standards.
The Buyer shall make a claim by dispatching the goods to the Seller's address. Furthermore, the
Buyer is obliged to specify the way the defect has manifested and to indicate the option for the right
of liability for defects they are exercising.
Provided the defective performance constitutes a substantial breach of the Contract, the Buyer is
a) removal of the defect by delivery of new defect-free goods or by delivery of missing goods,
b) removal of the defect by repairing the goods,
c) an adequate discount from the purchase price or
d) withdraw from the contract.
The Buyer shall inform the Seller about the option they have selected upon reporting the defect or
without unnecessary delay after the defect has been reported. If the Buyer fails to select their option
in due time, they may exercise rights as in the case of a minor breach of contract in accordance with
the provision of Section (§) 2107 of the Czech Civil Code.
Provided the defective performance constitutes a minor breach of contract, the Buyer is entitled to
defect removal or to an adequate discount from the purchase price.
In case of exercising the right to defect removal by repairing of the goods, the Buyer is entitled to the
defect being removed on time, free of charge and in a proper manner. The Seller is obliged to
remove the claimed defect without unnecessary delay, no later than within 30 days from the moment
the claim was made. The removable defects are such defects that may be removed by repair without
deterioration of the looks, function and quality of the product., unless this is disproportionate to the
damage or if this is impossible. In case of impossibility, Wo-mum will, in a manner defined for
each member country of the European Union, make a partial or total reimbursement, as the
case may be.
A change in goods (properties) may not be considered as the defect of the goods if it occurred in the
course of the warranty period due to wear-out, improper use, lack or absence of proper maintenance,
due to the natural changes in material that the goods are made from, due to any damage caused by
external factors or any other improper interference by the Buyer or by a third party.
This provision applies only to the member states of the European Union.
The guarantee of conformity does not apply in case of modification on the product, in case of
normal wear of the product, in case of improper use of the product, in case of non-respect of the
rules of maintenance of the product, and in case of damage caused by transport or storage of
The product in question must have been ordered from the www.wo-mum.com site and returned
in its original packaging.
Upon the occurrence of an event of force majeure, the concerned party shall inform the other
within a period of fifteen (15) days of the occurrence of this event, by email or registered letter
with acknowledgement of receipt. Specifically considered as cases of force majeure or fortuitous
event, in addition to those regularly cited by the jurisprudence of the Czech courts and tribunals,
are total or partial strikes, lockouts, riots, boycotts or other actions of an industrial nature or
commercial disputes, civil unrest, insurrection, war, terrorism, bad weather, epidemics, blocking
of the means of transport or supply for any reason whatsoever, earthquake, fire, storm, flood,
water damage, governmental or statutory restrictions, legal or regulatory modifications of
marketing changes, computer failure, blocking of telecommunications, including wired or
wireless telecommunications networks, and any other instance independent of the will of the
parties preventing the normal execution of the contractual relationship.
All the obligations of the parties will be suspended for the duration of the event of force majeure,
without compensation. If the event of force majeure continues for more than three (3) months,
the contract may be terminated without compensation for one or other of the parties.
Returns, refunds and withdrawal
If you are not satisfied after receiving your order, you have a period of 30 days from the date of
receipt to return or exchange the item(s).
Note that The product must not have been used.
The product must be returned in the condition in which it was sent, in the original packaging
where possible. If the original packaging is not available, it should be replaced with packaging of
a similar size and capacity.
Returns and exchanges must be made through our E-shop or please email to
Any customer of a country not member of the European Union can exercise a right of
withdrawal according to the European directive 2011/83 / EU for all articles purchased on the
site wo-mum.com They must do so within 7 days of receipt of the order by the client themselves
or by a third party they have mandated. They must notify customer service within this period by
mail or by e-mail, via the following completed form: firstname.lastname@example.org.
I hereby notify you of my withdrawal from the contract for the sale of the following items:
Order Number :
Ordered the .... and Received the .....
You should return your items to:
12800 Praha 2
For more information regarding Product returns, please refer to our FAQ Section for the most
The purchase and rental contract between Wo-mum and the Consumer and all the rights and
obligation resulting from it, as well as the form and manner of entering into the purchase
contract including its amendments are governed by the law of the Czech Republic with
exclusion of the UN Convention on Contracts for the International Sale of Goods, 1980. This is
without prejudice to any rights granted to Consumers by binding provisions in force in the
Consumer's country of residence.
In the event of a dispute between the customers and Sabores concerning the interpretation,
performance or termination of this T&C’s, Sabores strongly encourages the client to contact the
company in the first instance to attempt to resolve the disagreement amicably.
If a dispute arises, any customer can send a written request to Wo-mum, who will do their best
to resolve it. If the settlement attempt fails, a request to a mediator must be sent within one year
of the dispute.
In the event of a dispute between the Wo-mum and the Consumer, we hereby undertake to
attempt to reach an amicable settlement which Consumers can submit to an independent
settlement service provided by the Board of Arbitration of Czech Trade Inspection Authority,
which provides the possibility to reach a satisfactory agreement, with the assistance of an
impartial and expert Arbitrator, in an amicable and secure manner. For further information on
the regulations or to submit a settlement request, please visit the website at www.coi.cz
As an alternative The Consumer is entitled to access the European Online Dispute Resolution
Platform (European ODR Platform) to resolve any disputes between the Seller and the
Consumer. The European ODR Platform is developed and managed by the European Council
implementing Directive no. 2013/11/EU and Regulation (EU) no. 524/2013, to provide
out-of-court solutions that are independent, impartial, transparent, simple, efficient, fast and
low-cost ways of resolving domestic and cross-border disputes which arise from online sales or
service contracts between a Consumer residing in the EU and a professional residing in the EU
by means of the intervention by an ADR entity (Alternative Dispute Resolution) providing such
services, as seen in the list provided. For further information on the European ODR Platform, or
to submit a complaint and start alternative termination procedures concerning the dispute
relating to this contract, please use the following link:
This provision applies only to the member countries of the European Union.
Please read the following Arbitration Agreement carefully because it requires you to arbitrate
certain disputes and claims with Wo-Mum and limits the manner in which you can seek relief
from Wo-Mum. Both you and Wo-Mum acknowledge and agree that for the purposes of any
dispute arising out of or relating to the subject matter of these Terms, Wo-Mum's directors,
employees, and independent contractors (“Personnel”) are third-party beneficiaries of these
Terms, and that upon your acceptance of these Terms, Personnel will have the right (and will be
deemed to have accepted the right) to enforce these Terms against you as the third-party
Arbitration Rules; Applicability of Arbitration Agreement. The parties shall use their best efforts
to settle any dispute, claim, question, or disagreement arising out of or relating to the subject
matter of these Terms directly through good-faith negotiations, which shall be a precondition to
either party initiating arbitration. If such negotiations do not resolve the dispute, such dispute
shall be finally settled by binding arbitration in accordance with this Arbitration Agreement.
The arbitrator will conduct hearings, if any, by teleconference or videoconference, rather than by
personal appearances, unless the arbitrator determines upon request by you or by us that an
in-person hearing is appropriate. Any in-person appearances will be held at a location which is
reasonably convenient to both parties with due consideration of their ability to travel and other
pertinent circumstances. If the parties are unable to agree on a location, such determination
should be made by the arbitrator. The arbitrator’s decision will follow the terms of this
Agreement and will be final and binding. The arbitrator will have authority to award temporary,
interim or permanent injunctive relief or relief providing for specific performance of this
Agreement, but only to the extent necessary to provide relief warranted by the individual claim
before the arbitrator. The award rendered by the arbitrator may be confirmed and enforced in
any court having jurisdiction thereof. Notwithstanding any of the foregoing, nothing in this
Agreement will preclude you from bringing issues to the attention of state, or local agencies and,
if the law allows, they can seek relief against us for you.
Class Action Waiver. You agree that any arbitration under these Terms will take place on an
individual basis; class arbitrations and class actions are not permitted and you are agreeing to
give up the ability to participate in a class action. Notwithstanding anything to the contrary in this
Arbitration Agreement or any other provision of these Terms, disputes regarding the
enforceability, revocability, or validity of the foregoing class action waiver may be resolved only
by a civil court of competent jurisdiction and not by an arbitrator. In any case in which the
dispute is filed as a class, collective, or representative action, and there is a final judicial
determination that all or part of such class action waiver is unenforceable, then the class,
collective, and/or representative action, to that extent, must be litigated in a civil court of
competent jurisdiction, but the portion of such class action waiver that is enforceable shall be
enforced in arbitration.
Exclusive Venue. In any circumstances where the foregoing Arbitration Agreement permits
either you or Wo-Mum to litigate any dispute arising out of or relating to the subject matter of
these Terms in court, then the foregoing Arbitration Agreement will not apply to either party, and
both you and Wo-Mum agree that any judicial proceeding (other than small claims actions) will
be brought in the courts located in Prague, Czech Republic.
Severability. If the prohibition against class actions and other claims brought on behalf of third
parties contained above is found to be unenforceable, then all of the preceding language in this
Arbitration Agreement section will be null and void. This Arbitration Agreement will survive the
termination of your relationship with Wo-Mum.
Personal data & privacy protection
When creating a Customer Account and when ordering on the Wo-mum.com site, Wo-mum
collects personal data. All the data collected is adequately, relevant and limited to what is
necessary for treatment purposes. The entity responsible for collecting this data is Sabores
s.r.o, whose registered office is located at Praha 3, nad Ohradou 13, 13000.
The term "personal data" shall mean all data which identify an individual, such as the surname,
first name, telephone number, date of birth, gender, e-mail address, postal address, IP address
and any information That the Customer will choose to communicate to Wo-mum.com about
Purpose of Data Collection
Personal data shall be collected only for specified, explicit and legitimate purposes to fulfill one
or more of the following purposes:
- manage the orders on the Site,
-developing trade statistics, conducting market and behavioral studies,
-constitute and manage prospect files, including technical operations such as standardization,
enrichment and duplication,
- carry out operations relating to the management of customers,
-select a clientele to carry out prospecting and promotion actions,
- address requests and promotional messages from Wo-mum.com. The Customer may
unsubscribe at any time from these offers by clicking on the link provided at the bottom of the
- comply with our legal and regulatory obligations.
-fight against fraud
Recipients of Collected Data
Only Wo-mum.com and the external companies contractually linked to Wo-mum.com for the
processing of the Customer's order have access to the information communicated. The
categories of persons who will have access to personal data within the company Sabores are,
within the limits of their respective attributions, the commercial, administrative, technical and
control departments (auditors, Internal control procedures, etc.).
Personal data may also be sent to public bodies solely for the purpose of meeting legal
obligations, auxiliaries of justice, ministerial officials and bodies responsible for collecting debts.
All necessary precautions are taken to safeguard the security of personal data and in particular
to prevent them from being distorted, damaged or unauthorized by third parties.
Wo-mum.com measures the number of pages viewed, the number of visits and the activity of
visitors to the site and their frequency of return through the use of "cookie" technology. A cookie
does not identify the Customer. It records information relating to the navigation of the
Customer's computer on the SWo-mum.com site (the pages consulted, the date and time of the
consultation, etc.) and to be able to read them during subsequent visits. Data collected by
cookies are strictly for internal use only and are never transmitted to third parties. The use of
cookies, clean or third party, not necessary for the operation of the site requires an express
made by a setting of the browser in an appropriate way. Some cookies known as
"advertisement cookies" allow to follow the navigation of the Client and to record the products
seen, then within 90 days of presenting banners advertising related or not, with the navigation
past. These cookies are linked to the Customer's internal profile (without being able to identify
it). They also require your express consent in the same way as indicated above. You may also
withdraw your consent at any time by clicking on the following link: Disable cookies on my
Intellectual property rights
The Consumer declares to be informed that all trademarks, names, distinctive marks, trade names,
images, photographs, written or graphic text used on the Site or referring to the Products are and shall
remain the exclusive property of Sabores s.r.o. and/or potential parties entitled; access to the Site and/or
purchase of Products will not confer any right to the Consumer.
The contents of the Site cannot be reproduced, nor fully or partially, transferred with electronic or
traditional tools, modified or used at any title, without the previous written consent of Sabores s.r.o.